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October 19, 2012
"The perception of government and how citizens and government officials interact is constantly changing. Today's focus on social
media and 24-hour (so-called) news channels appears to endorse a new wave (and style) of incivility which permeates to local
government. This district training will bring together city and county employees throughout southwest Florida to have a dialogue on how best to respond in this climate and to exchange" tips" on how to
create a culture of respect and civility in providing local government services."